We're sorry to hear that your order has been declined.
Whilst placing your order, any payment made is subject to an authorisation check by your card issuer as well as our payment provider.
If the authorisation has been unsuccessful you will be informed at the checkout.
There could be a few reasons that the payment has been unsuccessful; please remember to double check you billing and delivery address details as well as ensuring that all of your details have been entered correctly.
If the issue continues please contact us at firstname.lastname@example.org for further assistance.